Privacy Policy

Urban Craft Venture is a sister concern of Urban Craft, having Urban Craft Gourmet as their brand under its label, hereinafter referred to as ‘We’, ‘us’.

We strongly believe in the privacy rights of all Individuals and are committed to ensuring the highest levels of protections of the same. We acknowledge your rights to privacy and endeavour to maintain and secure your privacy at highest standards.

This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from https://www.urbancraftgourment.co.in (the “Site”).

What we collect: We may collect the name, mobile number, age, email address and demographic information of the user for the purpose of providing a customized experience upon visiting the website or when you order on the website. We receive and store information you have entered on the website.

If you choose to buy on from the website, we collect information about your buying behaviour. Any and all data being collected shall be governed by the Terms of Services and the Privacy Policy thereof. The information provided on this website may be related to products or services that are not available in your territory. Any third-party links if available, will not monitored by Urban Craft Ventures and access to them will be at your own risk.

You are required to provide authentic and true information in all instances where such information is requested. Urban Craft Ventures reserves the right to confirm and validate the information and other details provided by you at any point of time. If upon confirmation your details are found to be untrue (wholly or partly), then we have the right as per the sole discretion to reject the registration and debar you from using the services without prior intimation whatsoever. Though at no point of time you are under any obligation to provide any information to us other than for the purposes aforesaid. The information will be used for responding to your order requests and sending communication if any, in case you have consented to receive such details. This notice denotes an illustrative list of our privacy policy. Please note the privacy policy is subject to change from time to time without any notice and you must therefore read the privacy policy prior to accessing the website. Your continued use of the website thereafter will mean that you accept and agree to the revisions made to the privacy policy. Please note that at any point of time, you can choose not to provide us with any information whatsoever. However, you may not be able to use the features or services that can be availed of through the website.

- In case you post any message, review, complaint, or feedback, we may retain the information to redress the disputes and to provide a resolution. This shall further be governed by the terms of this Privacy Policy and the Terms of Service.

- Information and sharing of information: We collect your information relating to your profile in order to improve our service and offerings; during the process we identify your IP address to collect information. We use this information to customize our offerings to your specific needs. We are free to disclose the information to any law enforcement authority during the course of their requirement or as it may require under any law in force. The information may also be used by our group companies to provide you with their offerings. We may also share your information to our affiliate companies for better customer satisfaction. We may collect data automatically upon your visit to the website for providing more offerings.

- Third Party Data Aggregators: We may have third party data aggregators to which user data may be accessed. If you have questions regarding the usage, you can write to us.

- Links to Other Sites - Our Website links to other websites that may collect personally identifiable information about you. We are not responsible for the privacy practices or the content of those linked websites.

By visiting the website, you agree to be bound by the terms and conditions of this Privacy Policy. If you do not agree, please do not use or access our website.

Use of cookies: We may use cookies to remember your preference and personalise your shopping experience for a specific period to deliver the website services with your consent. A cookie is a small text file that is stored on a user's computer for record-keeping purposes. At any point of time, you have the option of refusing to provide this feature by disabling the cookies on your web browser preferences. Please note however, that we may not be able to provide all of the services on the website as designed. We collect device information using the following technologies:

- “Cookies” are data files that are placed on your device or computer and often include an anonymous unique identifier. For more information about cookies, and how to disable cookies, visit http://www.allaboutcookies.org.

- “Log files” track actions occurring on the site, and collect data including your IP address, browser type, internet service provider, referring/exit pages, and date/time stamps.

- “Web beacons”, “tags”, and “pixels” are electronic files used to record information about how you browse the site.